Availabilty reports !

[John Lund]

If I want to generate an availability report in ops mgr 2007, which will give
me just the information about "failed to connect computer" what is the best
possible way to achieve this.

In short my availability report should only show the server as down only if
the server is not reachable. (ping test)

How best can this be achived? can you please help?

[Anders Bengtsson [MVP]]

Hello John,

You could do a generic availability report and add only agent watcher objects.
You could also do a event analysis report or custom event report and only
look at the "heartbeat missing" events.

For future questions please note that Microsoft has recently launched a new
space at Microsoft Technet Forums for Operations Manager 2007 R2. You will
find it at http://social.technet.microsoft.com/Forums/en-us/category/systemcenteroperationsmanager.

Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
If I want to generate an availability report in ops mgr 2007, which
will give me just the information about "failed to connect computer"
what is the best possible way to achieve this.
In short my availability report should only show the server as down
only if the server is not reachable. (ping test)
How best can this be achived? can you please help?

[John Lund]

Bengtsson,

Thanks for you prompt reply, however I have one more doubt here.
As per your solution, what if only the "Health service" is stopped for an
hour. In the report It will show as the server was down for 1 hour, but in
reality it was never down only the service was down.

How can I get the accurate downtime ?

Regards

Post by Anders Bengtsson [MVP]
Hello John,
You could do a generic availability report and add only agent watcher objects.
You could also do a event analysis report or custom event report and only
look at the "heartbeat missing" events.
For future questions please note that Microsoft has recently launched a new
space at Microsoft Technet Forums for Operations Manager 2007 R2. You will
find it at http://social.technet.microsoft.com/Forums/en-us/category/systemcenteroperationsmanager.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
If I want to generate an availability report in ops mgr 2007, which
will give me just the information about "failed to connect computer"
what is the best possible way to achieve this.
In short my availability report should only show the server as down
only if the server is not reachable. (ping test)
How best can this be achived? can you please help?

[Anders Bengtsson [MVP]]

Hello John,

Well... why would anyone stop that service? Then you could use a ping check,
if you think that is better. Or you could build the service that your server
are providing in a distributed application, and run the report against it.
Then you can see more if the service was delivered.

Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
Bengtsson,
Thanks for you prompt reply, however I have one more doubt here. As
per your solution, what if only the "Health service" is stopped for
an hour. In the report It will show as the server was down for 1 hour,
but in reality it was never down only the service was down.
How can I get the accurate downtime ?
Regards

Post by Anders Bengtsson [MVP]
Hello John,
You could do a generic availability report and add only agent watcher
objects. You could also do a event analysis report or custom event
report and only look at the "heartbeat missing" events.
For future questions please note that Microsoft has recently launched
a new space at Microsoft Technet Forums for Operations Manager 2007
R2. You will find it at
http://social.technet.microsoft.com/Forums/en-us/category/systemcente
roperationsmanager.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
If I want to generate an availability report in ops mgr 2007, which
will give me just the information about "failed to connect computer"
what is the best possible way to achieve this.
In short my availability report should only show the server as down
only if the server is not reachable. (ping test)
How best can this be achived? can you please help?

[John Lund]

Bengtsson,

Thanks for your reply again.

I know no one will purposely stop the health service, however there could be
incidents where the health service stops or hangs automatically, and then the
only solution remains is restarting the service.

Using OpsMgr How can we build availability report using ping check?

Best Regards

Post by Anders Bengtsson [MVP]
Hello John,
Well... why would anyone stop that service? Then you could use a ping check,
if you think that is better. Or you could build the service that your server
are providing in a distributed application, and run the report against it.
Then you can see more if the service was delivered.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
Bengtsson,
Thanks for you prompt reply, however I have one more doubt here. As
per your solution, what if only the "Health service" is stopped for
an hour. In the report It will show as the server was down for 1 hour,
but in reality it was never down only the service was down.
How can I get the accurate downtime ?
Regards

Post by Anders Bengtsson [MVP]
Hello John,
You could do a generic availability report and add only agent watcher
objects. You could also do a event analysis report or custom event
report and only look at the "heartbeat missing" events.
For future questions please note that Microsoft has recently launched
a new space at Microsoft Technet Forums for Operations Manager 2007
R2. You will find it at
http://social.technet.microsoft.com/Forums/en-us/category/systemcente
roperationsmanager.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
If I want to generate an availability report in ops mgr 2007, which
will give me just the information about "failed to connect computer"
what is the best possible way to achieve this.
In short my availability report should only show the server as down
only if the server is not reachable. (ping test)
How best can this be achived? can you please help?

[Anders Bengtsson [MVP]]

Hello John,

Ping is not that good, becurse you dont know for sure it is the correct machine
that is answer you. And not all machines respond to a ping. You can download
a ping MP here http://www.opslogix.com/#downloads and the build a report
on performance data, 1 or 0, from the pings



Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
Bengtsson,
Thanks for your reply again.
I know no one will purposely stop the health service, however there
could be incidents where the health service stops or hangs
automatically, and then the only solution remains is restarting the
service.
Using OpsMgr How can we build availability report using ping check?
Best Regards

Post by Anders Bengtsson [MVP]
Hello John,
Well... why would anyone stop that service? Then you could use a ping
check, if you think that is better. Or you could build the service
that your server are providing in a distributed application, and run
the report against it. Then you can see more if the service was
delivered.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
Bengtsson,
Thanks for you prompt reply, however I have one more doubt here. As
per your solution, what if only the "Health service" is stopped for
an hour. In the report It will show as the server was down for 1
hour, but in reality it was never down only the service was down.
How can I get the accurate downtime ?
Regards

Post by Anders Bengtsson [MVP]
Hello John,
You could do a generic availability report and add only agent
watcher objects. You could also do a event analysis report or
custom event report and only look at the "heartbeat missing"
events.
For future questions please note that Microsoft has recently
launched a new space at Microsoft Technet Forums for Operations
Manager 2007 R2. You will find it at
http://social.technet.microsoft.com/Forums/en-us/category/systemcen
te roperationsmanager.
Anders Bengtsson
Microsoft MVP - System Center Operations Manager
www.contoso.se

Post by John Lund
If I want to generate an availability report in ops mgr 2007,
which will give me just the information about "failed to connect
computer" what is the best possible way to achieve this.
In short my availability report should only show the server as
down only if the server is not reachable. (ping test)
How best can this be achived? can you please help?